Administrative

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Administrative
Title Admissions Coordinator
Categories Administrative
Location Scottsdale, AZ
Job Information

Admissions Coordinator (Must be a Registered Nurse/RN)

 We are seeking an experienced Admissions Nurse Coordinator for our community Hospice Facility in the Scottsdale, AZ area.

REPORTS TO: Director of Admissions

Summary:

The Admission Coordinator is responsible for responding to new referrals to identify needs, offer hospice solutions and admit medically eligible patients in a timely manner. The Admission Coordinator coordinates care and services and educates referral sources as well as patients and their families about the hospice benefit and available options. The Admission Coordinator strives for the goal of providing premier customer service.

MAJOR JOB FUNCTIONS:

  • Promote and practice the Sage Hospice philosophy and mission of: To provide the absolute most compassionate, comprehensive and qualified care to people with life limiting illness in order to serve them through their individual journey with dignity, respect and integrity
  • Leads the coordination of all patient admissions activity to include the arrangements of facility discharge, medication, medical equipment, medical supplies and other needs
  • Exhibits exemplary time management skills to complete a minimum of two to three admissions per work day
  • Meets with patients/families to identify and address educational needs and, if appropriate, offer hospice solutions
  • Evaluates patients to ensure medical eligibility for care/treatment/services based upon the Medicare hospice patient care and treatment coverage guidelines as well as the goals of care
  • Possesses the understanding and ability to explain to patients/families the various payer sources and requirements for coverage by those payer sources
  • As appropriate during admission, may begin the process of preparing family/caregiver for the dying process to include signs and symptoms of impending death and notification of hospice at the time of death
  • Reviews relevant medical records assessing for documentation to support hospice medical eligibility
  • Completes and documents all admission paperwork utilizing the company EMR in a concise and timely manner
  • Communicates with Admission Director, Director of Clinical Services and Vice President of Clinical Services, if necessary, on difficult referrals/admissions and when eligibility is undetermined following assessment
  • Communicates all pertinent data to appropriate teams and or departments
  • Maintains a high level of computer proficiency to navigate multiple tasks in order to complete documentation, orders and plans of care
  • Completes requests for non-required services (hospice aide, chaplain, volunteer, etc.) and initiates plans of care when service need is identified upon admission
  • Completes the admission plan of care in coordination with the patient/family
  • Participates in the Interdisciplinary Group meeting when requested
  • Builds collaborative and collegial relationships with marketing, medical records, clinical and all other relative team members and departments to assure coordination and continuity of care and services
  • Mediates and solves problems effectively
  • Communicates with all community partners and referral sources, as well as with families in a positive manner and consistently seeks win-win solutions
  • Evaluates patient/family outcomes and satisfaction with care/services provided
  • Identifies possible improvements in admitting functions in order to increase access and promote efficiency
  • Collaborates with pertinent facility staff to communicate all referrals/admissions occurring in the contracted facility and identify/address facility staff hospice educational needs
  • Builds an ongoing collaborative and collegial relationship with all external customers; e.g., acute care hospitals, skilled nursing facilities, assisted living facilities and medical groups
  • Possesses the ability to work autonomously with efficiency, effective time management and strong work ethics to see a task to completion while recognizing when assistance is needed from other disciplines
  • Assume all other duties as assigned by supervisor.

REQUIREMENTS:

  • Must be a Registered Nurse (RN) with current RN licensure in state of employment as required by designated position, or the ability to obtain required license upon hire
  • Two years of nursing experience (Experience in hospice, home health, ER, ICU preferred)
  • CPR Certification
  • Demonstrate exemplary interpersonal and communication skills.
  • High-level time management skills with the ability to multi-task
  • Competent computer skills
  • Knowledge of hospice Medicare/Medicaid regulations
  • Personal car for travel, valid driver’s license and insurance coverage for automobile

Qualified Hospice Admissions Coordinators please forward your resume for review to Eric Clay at ericc@aurastaff.com or call Eric at 773-494-9365 for more information.

 

 

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