Job: Hospice Marketing Rep

Categories Marketing Sales Rep
Location Scottsdale, AZ
Job Information

Hospice Marketing Rep

We are seeking a Hospice Marketing Rep for our Hospice Facility in Scottsdale, AZ area.

JOB SUMMARY:

Responsible for managing all aspects of Sage Hospice & Palliative Care marketing with the primary objective of developing early and appropriate referrals through the selection, retention and growth of business partnerships with referral sources. Must possess the ability to apply a consultative sales approach to educate the com-munity about hospice services and meet the customer needs by providing solutions to improve the quality of care for an end-of-life patient.

MAJOR JOB FUNCTIONS:

• Promote and practice the Sage Hospice and Palliative Care philosophy and mission: To provide the absolute most compassionate, comprehensive and qualified care to people with life-limiting illness in order to serve them through their individual journey with dignity, respect and integrity

• Act as a brand champion, insuring that the mission and vision of the company are understood and carried out with consistency

• Develop, execute and evaluate strategic marketing plans including tactics de-signed to meet budgeted admission goals

• Provide leadership to strategic planning including identifying opportunities for additional or improved services to address customer needs

• Learn and execute the company’s consultative selling strategy to build sus-tainable relationships with targeted referral customers to include accounta-bility for all customer service measures in assigned accounts

• Participate in sales meetings to include sales forecasting and strategic plan-ning and analysis for assigned territory

• Maintain professional and clinical competence including, but not limited to, hospice eligibility requirements and criteria

• Maintain a comprehensive working knowledge of Sage Hospice & Palliative Care including government agencies, major payer groups, key referral sources and competitors’ market positioning

• Maintain a comprehensive working knowledge of community resources in order to assist customers in accessing community resources should services not be provided by Sage Hospice & Palliative Care

• Negotiate service contracts and pricing with managed care organizations, in-surance case managers and other payers within established financial and credit parameters

• Exhibit compliance in the utilization the company’s Customer Relationship Management (CRM) program to manage accounts, contacts, calendar, routing schedule and call notes

• Ensure compliance to regulatory requirements and guidelines, corporate identity and admission standards

• Take initiative to develop and maintain relationships within the admissions department, as well as clinical personnel, to assure effective communication both internally and externally for our referral customers

• Maintain an organized approach to territory management

• Maintain a professional personal appearance including your vehicle used for company business

• Responsible for all sales administration duties including, but not limited to, expense reports, payroll time sheets, PTO requests, paperwork (POC) deliv-ery or pick-up when needed

REQUIREMENTS:

· Bachelor’s degree in marketing, business administration or related field preferred but not required

· Three (3) years of experience in health care marketing, management or hos-pice care operations is preferred but not required

· Demonstrate ability to market aggressively and deal tactfully with customers and the community

· Knowledge of the corporate business management process

· Proof of current automobile insurance and a valid driver’s license

· Must have and maintain transportation to be used for work

SKILLS/ABILITIES/KNOWLEDGE:

· Knowledge of community resources, documentation and program manage-ment

· Understanding and utilization of a CRM

· Display sensitivity to feelings of the terminally ill and their families

· Express or exchange ideas by means of the spoken word

· Demonstrate good communication, negotiation and public relations skills

· Demonstrate autonomy, organization, assertiveness, flexibility and coopera-tion in performing job responsibilities

· Communicate effectively with people of all socioeconomic backgrounds

· Display evidence of patient advocacy

· Demonstrate flexibility by performing a variety of tasks without loss of effi-ciency or composure

· Ability to function in the work place with maturity, cooperation, flexibility and tact in dealing with co-workers and all members of the hospice team

· Positively influence others in their opinions, attitudes, judgments or ideas

· Maintain high standards of integrity and business ethics

· Abide by company rules, policies, procedures and applicable laws and regulations

· Conduct oneself in an honest, ethical manner

· Demonstrate a successful track record of monthly admissions

Qualified Marketing Reps please forward your resume to Eric Clay at ericc@aurastaff.com or call Eric at 773-494-9365.

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